Terms & Conditions
Last updated: June 2026
1. Introduction
These terms and conditions outline the contractual agreement between Dream Fare Ltd and you, the customer, concerning the purchase of travel arrangements and package holidays. By making a booking with Dream Fare Ltd, you accept these terms and conditions in full.
2. Definitions
3. Flight Prices & Guarantees
Charter Flights: The price shown on the confirmation invoice will not be subject to any surcharges.
Scheduled Flights: As scheduled airlines reserve the right to increase prices at any time, the price shown on the confirmation invoice will only be guaranteed once full payment is received before the due date.
Government Action: Our fares guarantee may not cover increases due to government actions such as obligations of VAT or passenger levy.
4. Booking Process
No booking will be confirmed unless the required deposit has been received. Once the customer accepts the booking, we collect passenger details and make the reservation with a deposit.
Deposit: After accepting the booking, we charge a deposit based on the agreed price. Deposits are non-refundable if the remaining amount is not paid by the due date.
Balance Payment: After paying the deposit, we send an invoice confirmation with our company bank details and an agreed due date. Once we receive the full amount, we issue the e-ticket.
5. E-Ticket Issuance
E-tickets are sent to customers based on the following criteria:
6. Cancellations & Refunds
Refundable tickets are subject to a £30 admin charge per ticket plus airline cancellation charges.
The initial deposit paid to Dream Fare is completely non-refundable under any circumstances.
Refunds will not be paid until they have been received from the relevant airline or consolidator. This is normally 4 to 5 weeks from the point the tickets are submitted to the airline.
No Show Policy
No show fee: £300. If you miss your flight without informing us, your return or onward flight may be cancelled and the ticket becomes non-refundable and non-changeable.
7. Flight Changes
For changing dates, we charge £20 as our admin charge per passenger plus the date change cost, fare and tax difference costs according to availability.
Date change charges: £150 + fare difference (before or after departure).
Some tickets do not allow any changes. These restrictions are set by the airline and we have no authority to waive them.
Tickets are non-transferable and name changes are not permitted once purchased.
8. Check-In Requirements
All flights must be reconfirmed 72 hours before departure.
First & Business class passengers should check in at least 2 hours before departure.
Economy class passengers should check in at least 3 hours before departure.
Flight boarding closes 60 minutes before takeoff.
9. Passport, Visa & Immigration
Your specific passport and visa requirements and other immigration requirements are your responsibility. We do not accept any responsibility if you cannot travel because you have not complied with passport, visa or immigration requirements. Each passenger must possess a valid passport with at least 6 months validity at the date of return.
10. Baggage
Baggage allowances vary by airline. Please check your allowance when booking.
You cannot travel with sharp, pointed or explosive items in carry-on baggage.
Liquids in carry-on must be in containers of no more than 100ml, fitting in a 20x20cm clear zip-lock bag.
We do not accept any claim for lost, stolen or damaged baggage. Contact the relevant airline directly in such cases.
11. Travel Insurance
Dream Fare strongly recommends that you purchase travel insurance. It is your responsibility to ensure you have valid travel insurance that covers your needs. Dream Fare Ltd does not accept responsibility for any financial loss if the airline fails to operate.
12. Our Responsibility
Dream Fare acts as a booking agent for third-party suppliers and accepts no liability unless caused by our negligence. We reserve the right to change airlines if necessary.
13. Governing Law
These terms are governed by English law and the courts of England and Wales have non-exclusive jurisdiction.
Dream Fare Ltd — 1-01, 106 Plumstead High Street, London SE18 1DU. Tel: 020 8264 0018. Email: info@dreamfare.co.uk. Registered in England & Wales. Trusted Agency.